Organizational Level

At the organizational level, health service providers play a leadership role by:

    • opening their governance to the Francophone community;
    • stating their policy on active offer;
    • planning and coordinating their actions accordingly;
    • building an internal culture that supports active offer;
    • hiring professionally and linguistically competent staff;
    • assessing and improving their capacity to provide quality health services in French.

Source: Joint Position Statement on the Active Offer, French Language Health Planning Entities and French Language Health Networks of Ontario, March 2015