Introduction – Organizational Level-CN-EN

Organizational Level

At the organizational level, administrator in health service providers play a leadership role by:

  • opening their governance to the Francophone community;
  • stating their policy on active offer;
  • planning and coordinating their actions accordingly;
  • building an internal culture that supports active offer;
  • hiring professionally and linguistically competent staff;
  • assessing and improving their capacity to provide quality health services in French.

Source: Active Offer Of French-Language Health Services for Francophone and Acadian Minority Communities in Canada, Société Santé en français, 2017.