Module 5 – Chapter 3 – Page – 23-PE-EN Copy

Prior to adapting programs to a Francophone clientele, knowing and considering the characteristics and needs of your target clientele is important. The key principles in services is ‘client-centered’ and for this you need to know and understand your target clientele and consider their …

Source: Work Together With Francophones In Ontario: Understanding The Context And Using Promising Practices, Healthy Communities Consortium