Professional Level

At the professional level, health professionals:

    • Proactively welcome their Francophone clients in French;
    • understand the needs of their Francophone clients;
    • provide their Francophone clients with the necessary care or refer them to the resources able to provide such care;
    • take on a leadership role by promoting active offer;
    • ensure quality of care for and the safety of the people they serve.

Source: Joint Position Statement on the Active Offer, French Language Health Planning Entities and French Language Health Networks of Ontario, March 2015.